Most of our documentation is in the app itself: this website provides more top-level advice. Have more questions? Raise a ticket

Welcome

Getting started

Where to start

Add a new work, its contract and its products

Check the health of your metadata

Documentation and help

Set up an advance information sheet

Set up in-house editions and formats

Where and how data gets into the supply chain

Search

Reporting

Product search

Search bar

What search to use, when

Your account

Group management

Invite colleagues

Sign in

Settings

Your profile

How-to

Acquisition

About plans

Create a proposal

Contracts

Add a contract template

Prepare a work for royalties

Complex contract set up

Duplicate a contract template

Edit a contract

Rights

Add a rights deal

Royalties

Implementing royalties as a new publisher

Implementing royalties with legacy data

About royalties

Add payments made

Calculate royalties

Escalators

Generate statements

Offsetting fees against royalties

Troubleshooting

Royalty checks

Products

Add a backlist product

Add a product to an existing work

Add a work to a series

Add contributors to a work

Add or edit a contributor's biographical note

Add or update an ISBN-13

Add subject classifications to a work

Alternative publication dates

Amend a title

Change a cover or jacket image

Delete a work or product

Derive one work from another

Supplier-specific discount codes

Duplicate a product

Duplicate a work and its products

Generate and download a barcode

Manage translations

See the list of products

Run batch actions

ONIX

Change an ONIX 2.1 message from short to reference

Check ONIX set up and transmission

ONIX file name patterns

Set up an ONIX feed

Permissions

Record permission you've received

Contacts

Add a contact

Add a note to a contact

De-duplicate contacts

Generate an author profile

Where ONIX data comes from

Project management

About to-dos

Create and use a pipeline

Create briefings

Exporting to-dos

Manage roles

Manage calendars

Manage discussions

Manage issues

To-do worked example

To-do FAQs

Tracked copies

Production

About production runs

Upload production files

Import

Add attachments

Upload files in bulk

Import contacts

Import contract royalties

Import data using a template

Import prices

Import products

Import sales

Upload an ebook to Amazon Vendor Central

Export

Create a contact custom report

Create a product custom report

Create a catalogue in InDesign from XML

Download covers

Download sales from trading partners

Export data in bulk

Generate advance information: IOP

Generate advance information: Default

Settings

Add a series

Add briefing templates

Import a list of ISBN-13s

Manage sales channels and masterchannels

Troubleshooting

Can't sign in

In-depth

Article

About batches

About calendars

About editions

About illustrations, and other content

About issues

About keywords

About languages

The metadata page

About Open Access and Free Products

About prices

About tables of contents

About Thema

About library pricing

About products

Inspiration

Get the most from

Best practice publishing process

Notes for production managers

Pipelines: ten uses

Reference

Checks

Data quality checks

API

GraphQL API

Product API

FAQs

Do you have a one-page summary?

What are the technical details behind the service?

What happens if you do a significant upgrade that goes wrong?

Would we be able to get our hands on our data should we wish to move?

Policies

Acceptable use policy

Data protection act

Data privacy notice

GDPR Addendum to General Products Ltd terms of service

Security policy

Subject access request policy

Terms of service